VIZIDIAN SOLUTIONS | OPERATIONAL EXCELLENCE READINESS CHECKLIST 1. Define the outcome you want to improve. 2. Identify the customer or stakeholder affected. 3. Map the current process and key handoffs. 4. Establish a baseline for time, quality, cost, and service. 5. Identify constraints and sources of rework. 6. Assign a process owner and decision responsibilities. 7. Select a small, measurable pilot. 8. Include training and change-management effort in the plan. 9. Review results against the baseline. 10. Agree on a regular review and continuous-improvement rhythm. Discuss your priorities: info@vizidian.com | (901) 300-7455 www.vizidian.com